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There’s no doubt that technology is a double-edged sword. It can be a convenient and effective tool for expanding access to services. But unless digital systems are applied thoughtfully, interacting with them can quickly become frustrating and dehumanizing.
Signs of Hope turned to technology during the pandemic to provide the community with a way to use our services while protecting everyone’s physical safety. The result is that our services became more accessible than they ever had been before for people who encountered barriers to visiting our center in person. Those
The change was subtle, so you may not have noticed that our mission statement was recently revised. Although the change was not dramatic, it is reflective of the ways the Signs of Hope has evolved and expanded over the years.
Our Board of Directors, with feedback from staff and input from our clients, has been considering a possible change in the name of our organization. This conversation led us to evaluate our mission, and consider vision and values statements. Our board and staff have been thinking deeply about who we